Glance Privacy Policy

Our commitment to privacy

At Glance, protecting your personal data is a responsibility we take seriously. Wardrobe S1 is designed to help you understand and use your wardrobe with less manual effort, and we believe you should remain in control of the information that makes that experience possible.

This Privacy Policy explains what information we may collect, why we use it, how we protect it, and what choices you have.

What this policy covers

This policy applies when you visit Glance websites, join our Founding 100 list, contact us, purchase or reserve a product, or use Glance Wardrobe S1, related software, apps, and services.

If a third-party service, payment provider, shipping partner, or integration has its own privacy notice, that notice will also apply to its handling of your data.

Information we collect

We may collect contact information such as your email address, messages you send us, subscription preferences, reservation details, support requests, and basic technical information such as device type, browser, IP address, and site usage data.

When Wardrobe S1 features are enabled, the product may process wardrobe-related information such as item presence, item category, outfit preferences, interaction history, and device status. We design these features to minimize the amount of personal data required.

How we use information

We use information to provide and improve Glance services, process reservations, send product updates you request, respond to support messages, understand product performance, protect security, prevent misuse, and comply with legal obligations.

Where possible, we use aggregated, de-identified, or privacy-preserving data to improve product quality and user experience.

Privacy by design

Glance is built with privacy-first product principles. We aim to avoid unnecessary cloud syncing, use physical camera shielding where applicable, and give users clear controls over features that process wardrobe or household context.

We do not sell your personal information. We only share information with service providers when needed to operate our website, communication systems, reservations, payments, analytics, support, or product infrastructure.

Your choices and rights

You may unsubscribe from marketing emails, request access to personal information we hold about you, ask us to correct it, or request deletion where applicable law allows.

To make a privacy request, contact us through the contact page and include enough information for us to verify and respond to your request.

Data retention and security

We keep personal data only for as long as reasonably necessary for the purposes described in this policy, unless a longer period is required for legal, tax, accounting, fraud prevention, or dispute resolution reasons.

We use reasonable technical and organizational safeguards to protect personal data, but no system is completely secure. We continue to improve our safeguards as the product develops.

Changes to this policy

We may update this policy as Glance products and services evolve. If we make material changes, we will update the effective date and provide additional notice when appropriate.